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MagicHarbor.ai

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Terms and Conditions

By using MagicHarbor, you agree to the following terms and conditions.

Acceptance of Terms

By accessing or using MagicHarbor.ai, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use the service.

These Terms apply to all users of MagicHarbor, including users of the web platform, mobile access, AI chat features, model comparison features, analytics, tool-assisted workflows, and AI agent-related functionality.

Use of Service

You agree to use MagicHarbor only for lawful purposes and in accordance with these Terms.

You must not:

• misuse, disrupt, overload, or interfere with the service
• attempt to access the platform using unauthorized methods
• attempt to bypass security, billing, usage limits, or access controls
• use the service to generate, distribute, or support unlawful, harmful, abusive, deceptive, or malicious content
• use the service to violate the rights of others
• reverse engineer, scrape, or extract platform data except where permitted by law or written authorization
• use automated systems in a way that may harm platform stability or other users

MagicHarbor may restrict or suspend access if we believe the service is being misused or used in violation of these Terms.

Accounts

You are responsible for maintaining the confidentiality of your account credentials.

You are responsible for all activities that occur under your account.

You agree to provide accurate account information and to keep your login credentials secure.

If you believe your account has been compromised, you should contact us as soon as possible.

 AI Services

 

MagicHarbor provides access to AI models and related functionality through third-party AI providers and platform-level backend services.

Supported providers may include OpenAI, Anthropic, Google, DeepSeek, xAI, and other providers that may be added or changed over time.

AI-generated responses may be inaccurate, incomplete, outdated, biased, or unsuitable for your specific purpose.

MagicHarbor does not guarantee the accuracy, completeness, reliability, legality, or usefulness of AI-generated content.

You are responsible for reviewing and validating AI outputs before relying on them, especially for legal, financial, medical, technical, business-critical, or safety-related decisions.

Third-Party AI Providers

When you use MagicHarbor, your prompts, uploaded inputs, conversation context, and other request data may be transmitted to third-party AI providers as necessary to generate responses.

Third-party providers may process requests according to their own terms, privacy policies, technical systems, model behavior, and availability.

MagicHarbor is not responsible for the actions, policies, outages, model behavior, pricing changes, or data handling practices of third-party providers.

User Content

You retain ownership of the content you submit to MagicHarbor, including prompts, uploaded inputs, and other user-provided materials.

MagicHarbor does not claim ownership of your user-generated content.

By using the service, you grant MagicHarbor the limited right to process, transmit, store, display, and analyze your content as needed to provide and improve the service, operate AI interactions, maintain dialogue history, calculate usage, provide analytics, and support platform functionality.

You are responsible for ensuring that you have the right to submit any content you provide to the platform.

Dialogue History and Analytics

MagicHarbor may store dialogue history, model responses, selected providers, selected models, timestamps, token usage, estimated cost, latency, and other interaction-related metadata.

This data may be used to:

• display previous dialogues
• calculate usage and balance
• provide analytics
• support model ranking
• improve platform reliability
• diagnose errors
• prevent abuse
• support user experience and product development

Analytics values may be estimated or aggregated depending on whether they are calculated in a live session or retrieved from backend systems.

Head-to-Head Compare

MagicHarbor may provide a Head-to-Head Compare feature that allows users to send the same prompt to multiple selected AI models.

By using Head-to-Head Compare, you understand that the same prompt may be transmitted to multiple AI providers or models.

Head-to-Head Compare may generate comparison data such as:

• model responses
• token usage
• estimated cost
• latency
• comparison scores
• category winners
• summaries
• model-level evaluation results

Head-to-Head results are intended to help users compare models in practical usage conditions.

They are not absolute benchmarks and should not be treated as guaranteed measures of model quality.

A model that performs well on one prompt may perform differently on another prompt.

Model Ranking and Evaluation

MagicHarbor may provide model ranking, scoring, or evaluation features based on usage data, performance metrics, cost, latency, response quality signals, stability, or other practical factors.

Model ranking is provided for guidance only.

Scores and rankings may change over time as models, pricing, provider behavior, backend systems, or evaluation methods evolve.

MagicHarbor does not guarantee that the highest-ranked model will be the best model for every task.

Use Tools and External Information

MagicHarbor may provide a Use Tools option that allows supported models to access backend-enabled tools, such as online search, retrieval systems, or other external services.

When Use Tools is enabled, your prompt or parts of your request may be processed through external tools or services to retrieve additional information.

Tool-assisted responses may combine AI-generated reasoning with external information.

You understand that:

• tool availability may depend on the selected model, provider behavior, backend configuration, and external service availability
• external information may be incomplete, inaccurate, outdated, unavailable, or provided by third-party sources
• tool-assisted responses may differ from regular model-only responses
• not every model or request will necessarily use tools
• some comparison features may be limited or disabled when Use Tools is enabled in order to preserve consistency

MagicHarbor does not guarantee the accuracy, freshness, or completeness of information retrieved through external tools.

AI Agents

MagicHarbor may provide or develop AI agent functionality.

AI agents may combine models, instructions, tools, knowledge, memory, workflow rules, and business-specific logic to support task-oriented automation.

Agent outputs and actions may still require human review.

You are responsible for configuring, monitoring, and validating agent behavior before relying on it for important tasks.

MagicHarbor does not guarantee that agents will complete tasks correctly, continuously, or without error.

Billing, Balance, and Usage

MagicHarbor may use a balance-based billing system.

Each AI request may consume credits based on factors such as:

• selected provider
• selected model
• input tokens
• output tokens
• task complexity
• image or multimodal processing
• tool-assisted processing
• backend routing or additional processing

If your balance reaches zero or becomes insufficient, access to paid AI services may be paused until you add funds.

Prices, credit usage, model availability, and provider costs may change over time.

Displayed cost values may be estimates unless otherwise stated.

Payments and Refunds

Payments, balances, and refunds are handled according to the applicable payment process and Refund Policy.

Refunds are not guaranteed except where required by applicable law or expressly stated in the Refund Policy.

If you believe there was a billing error, technical issue, or unauthorized charge, please contact support with relevant account and transaction details.

Service Availability

MagicHarbor aims to provide reliable access to AI services, but we do not guarantee uninterrupted, error-free, or continuous availability.

The service may be affected by:

• maintenance
• provider outages
• API limitations
• model availability changes
• network issues
• billing or payment issues
• external tool failures
• security or abuse-prevention measures

MagicHarbor may modify, suspend, or discontinue features at any time.

Prohibited Sensitive Use

You should not submit passwords, private keys, financial credentials, medical records, confidential business information, personal data of others, or other highly sensitive information unless you are authorized to do so and understand the risks.

You are responsible for the content you submit and for ensuring that your use of MagicHarbor complies with applicable laws, regulations, and contractual obligations.

Intellectual Property

MagicHarbor, including its platform design, software, interface, branding, logos, documentation, workflows, and related materials, is owned by MagicHarbor or its licensors.

You may not copy, modify, distribute, reproduce, or create derivative works from MagicHarbor platform materials except as permitted by law or written authorization.

Privacy

Your use of MagicHarbor is also governed by our Privacy Policy.

The Privacy Policy explains how we may collect, use, store, process, and share data related to accounts, AI interactions, dialogue history, analytics, Head-to-Head Compare, Use Tools, billing, and technical operation of the service.

No Professional Advice

AI-generated content provided through MagicHarbor is for informational and productivity purposes only.

It does not constitute legal, financial, medical, tax, engineering, investment, or other professional advice.

You should consult qualified professionals before making decisions that require expert judgment.

Limitation of Liability

MagicHarbor.ai is provided “as is” and “as available” without warranties of any kind.

To the fullest extent permitted by applicable law, MagicHarbor is not liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

• use or inability to use the service
• AI-generated outputs
• inaccurate or incomplete responses
• third-party provider behavior
• tool-assisted results
• data loss
• service interruptions
• billing issues
• user decisions based on AI outputs

Your use of MagicHarbor is at your own risk.

Indemnification

You agree to defend, indemnify, and hold MagicHarbor harmless from claims, damages, losses, liabilities, costs, or expenses arising from:

• your use of the service
• your submitted content
• your violation of these Terms
• your violation of applicable law
• your violation of third-party rights
• your misuse of AI outputs or platform functionality

Indemnification

You agree to defend, indemnify, and hold MagicHarbor harmless from claims, damages, losses, liabilities, costs, or expenses arising from:

• your use of the service
• your submitted content
• your violation of these Terms
• your violation of applicable law
• your violation of third-party rights
• your misuse of AI outputs or platform functionality

Termination

MagicHarbor may suspend or terminate access to the service if you violate these Terms, misuse the platform, create security or operational risk, or use the service in a way that may harm MagicHarbor, other users, third-party providers, or external services.

You may stop using the service at any time.

Certain records may be retained as required for billing, legal, security, accounting, or operational purposes.

Changes to Terms

We may update these Terms from time to time.

If we make significant changes, we may notify users by updating this page or through other appropriate communication methods.

Continued use of the service after changes become effective means you accept the updated Terms.

Contact

If you have questions about these Terms, contact us at:


support@magicharbor.ai.

Last updated: May 2026

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