MagicHarbor.ai
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Balance: $0.00
Refund Policy
This Refund Policy explains how refunds are handled for MagicHarbor services.
General Policy
MagicHarbor operates on a prepaid balance system.
Users add funds to their account and use the balance to access AI services.
Refund Eligibility
Refunds may be considered in the following cases:
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Duplicate payments
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Technical errors resulting in incorrect charges
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Service failure preventing usage after payment
All refund requests are reviewed individually.
Non-Refundable Cases
We do not provide refunds for:
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Used balance (credits already spent)
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Dissatisfaction with AI-generated results
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Incorrect usage of the platform
Billing and Payments
Payments are processed via third-party providers such as Stripe.
Refunds, if approved, will be issued using the original payment method.
Policy Changes
We may update this Refund Policy at any time.
Continued use of the service indicates acceptance of the updated policy.
Contact
To request a refund or ask questions, contact us at:
support@magicharbor.ai.